Elmira
Elmira for:Services
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Progress happens everywhere.

In chats, emails, spreadsheets and meetings. No one sees all of it.

We turn it into structured progress.

Elmira puts every piece where it belongs, from the team down to the last task.

Everyone can act on it.

From the boardroom to the shop floor, everyone asks, records and moves forward on WhatsApp.

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  1. TeamSupport
  2. StrategyResolve on first contact
  3. ObjectiveSLA at 95%
  4. IndicatorResponse SLA: 92.4%
  5. TaskReview the reply macros
  6. ProblemReopened tickets, billing
  7. SubtaskLucía updates the template
Elmiraonline
Today

ValentinaHow are we doing on the SLA?9:41

We’re at 92.4%, against a target of 95%. Lucía updates the template on Friday; the reopened billing tickets are still open, and the macro review is due on the 20th.9:41

TomásThe SLA this week was 93.1.9:41

Done, Tomás, it’s recorded: 93.1% in “Response SLA”, week 41. Still below the 95% target.9:41

LucíaElmira, I’ve updated the billing template.9:41

I did this:Marked “Update the template” done.Let Tomás know, who asked for it.9:41

Elmira · AI agent

Your team’s continuous improvement, up to date and on WhatsApp.

Elmira runs your team’s meetings, records its indicators and its actions, and answers how things are going. Nobody changes tools.

Book a demoSee what it does
Elmiracontinuous improvement agent

  1. The briefing of Support is open. Shall we start? Answer me and we go through it step by step.

  2. Tomás, team leader

    Let’s go

  3. The last debriefing decided to put the billing tickets first. Goal by goal: “Response SLA” is red, 92.4 against 95. It has two open actions, and “Update the reply macros” is due on Thursday. How is it going?

  4. Tomás, team leader

    The macros are done. And add one for Martina: train the late shift, by the 20th

  5. Noted, Tomás. On to the next goal.

  6. I did this:

    Noted in the briefing of Support: “Update the reply macros”, done.

    Noted in the briefing of Support: the new action “Train the late shift”, due on October 20, 2026.

    If something is not right, press “Undo” within 24 hours.

    Undo

  7. That is all for today. Shall we close it? Here is what the close would apply.

  8. Close the briefing of Support and apply what was proposed:

    Done: “Update the reply macros”

    New actions: “Train the late shift”

    Its minutes stay in the minutes of the team.

    ApproveReject
  9. Tomás, team leader

    Approve

  10. Done: I closed the briefing of Support. Changes applied: 2.

An example: the weekly Support briefing, on WhatsApp.
What it does

The work a person does today, Elmira does in the chat.

Six tasks from the catalog of continuous improvement, each with its WhatsApp conversation.

See all 64 tasks
Elmiracontinuous improvement agent

  1. The indicator of “Response SLA” is missing its value for week 41 of 2026. Tell me and I will record it.

  2. Lucía, shift supervisor

    It was 92.4

  3. Done, Lucía, it is recorded. With that, the SLA goal is now at risk.

  4. I did this:

    Recorded 92.4 in “Response SLA” for week 41 of 2026.

    If something is not right, press “Undo” within 24 hours.

    Undo
Elmiracontinuous improvement agent
  1. Martín, support agent

    Elmira, I called the customers with open complaints. Today I solved 14 tickets.

  2. I did this:

    Marked “Call the customers with open complaints” done.

    Recorded 14 in “Tickets solved” for October 14, 2026.

    If something is not right, press “Undo” within 24 hours.

    Undo
Elmiracontinuous improvement agent
  1. Tomás, Support lead

    Elmira, we agreed Lucía Pérez reviews the reopened billing tickets by Friday, to cut reopened tickets. It is for me, and it is done when every reopened ticket has its cause.

  2. Create the action “Review the reopened billing tickets”

    Goal: Cut reopened tickets

    Team: Support

    Responsible: Lucía Pérez

    For: Tomás Rivas

    Due on October 16, 2026

    Done when: every reopened ticket has its cause

    ApproveReject
  3. Tomás, Support lead

    Approve

  4. Done: I created the action “Review the reopened billing tickets”.

Elmiracontinuous improvement agent

  1. “Document the app error” fell due. Did you finish it, or shall we give it another day?

  2. Martín, support agent

    It’s done, I documented it yesterday.

  3. I did this:

    Marked “Document the app error” done.

    If something is not right, press “Undo” within 24 hours.

    Undo
  4. Martín, support agent

    What else do I have pending?

  5. You have two left, both due this week: answering the tickets older than 48 hours and testing the new billing macro.

Elmiracontinuous improvement agent
  1. Matías, continuous improvement analyst

    Elmira, what deviated this week in Customer Service?

  2. In Customer Service 2 goals are not healthy: “Cut reopened tickets”, critical, and “Meet the response SLA”, at risk. Also, “Raise satisfaction” is stale: it is missing week 40’s figure.

  3. Matías, continuous improvement analyst

    Thanks. I will talk to the Support lead today.

Elmiracontinuous improvement agent
  1. Valentina, service manager

    How are reopened tickets doing this month?

  2. Reopened tickets are at 8.5% so far in October, and their goal is at risk. September closed at 7.2%. There are 2 actions under way: reviewing the reopened billing tickets, due on the 16th, and training the late shift, due on the 20th.

  3. Valentina, service manager

    And who is in charge of the reopened tickets?

  4. Lucía Pérez, from Support, for Customer Service.

Elmira and Obeyaka

Each one with Elmira.
Everyone in Obeyaka.

Elmira is each person’s extension when they are on their own: on the floor, on a shift or between meetings. When the team comes together, it works in Obeyaka on what each one told Elmira: three views, one workflow.

Each one, with Elmira

On WhatsApp, they record a figure, close an action or ask how it is going, without opening anything.

The whole team, in Obeyaka

On the web, they set the goals, share out the actions and review together how they are going.

What someone tells Elmira on WhatsApp shows up in the team’s views, and what the team decides reaches each one on WhatsApp.

StoryComing soon

  • Matrix

    Align the team.

  • Board

    See the progress.

  • StoryComing soon

    Capture the value.

Comparison

A continuous improvement engineer in every team.

Elmira does each team’s continuous improvement work, the work an engineer does today, in all of them at once. This is what changes.

What is comparedContinuous improvement engineerElmira
CoverageA few teamsEvery team, at the same time
Adding a teamAnother engineer every few teamsUS$300 more per month
AvailabilityLimited by their scheduleAlways on, in every routine
Ramp-upMonths to learn the operationFrom day one
ConsistencyDepends on experience and styleAlways the same standard
MemoryNotes and documentsFull history: decisions and metrics
CostAbout US$70k a year per engineerUS$300 per team per month
Coverage

Elmira already covers 84% of a continuous improvement engineer’s use cases.

Today she does or helps with 54 of the catalog’s 64 cases. The chart shows, by version, how much of what she does is done, how much comes with what is being built now and how much comes later.

See the 64 use cases
Elmira’s coverage, by version
To doDoingDone
Junior0242
Senior008
Manager004
Total0%4%96%

Some of her use cases

How to start

This is how it starts.

Elmira reaches each person on your team through their WhatsApp.

  1. We set up your organization

    With its first team and its people, and the Elmira seats you take.

  2. Each person links their WhatsApp

    From the Obeyaka web app, with a code they send to Elmira.

  3. Elmira gets to work

    She runs the team’s meetings, records what happens and answers how things are going.

Secure by design

  • She sees and does only what the person she talks to can.
  • Each organization sees only its own data.
  • What she does is recorded in the name of whoever asked for it.
Works with
  • WhatsApp
  • The Obeyaka web app
  • Your systems, over the API
  • Other AI agents, over MCP

Your tools stay the same. Your progress does not.

We show you Elmira working with the goals, indicators and routines of one of your teams.

We write to you to set up the demo. We use your email only for that.

Or write to us at sales@elmira.ai