Record the plan’s actions

Write each agreed action down as a promise: what will be done, who does it, for whom and by when, under the goal it serves.

The task in figures

Gives you back
1.4 h a monthper team; today it takes 1.4 to 3.3 h a month
Elmira today
Does it
Frequency
Weekly
Who does it today
Analyst, Engineer
How it is done today

What hurts today.

  • The agreements stay in the notebook of whoever took notes.

  • An action with no owner and no date gets done by nobody.

  • Nobody knows which goal each action serves.

A meeting produces agreements, and an agreement that is not written down with an owner and a date does not happen. So someone moves each agreement into the action plan: what will be done, who does it, for whom and by when, and under which goal. It is almost always the analyst, after the meeting, from their notes, and whatever they did not manage to write down is lost.

Done today with

  • In-person meeting
  • Paper and whiteboard
  • Spreadsheet
  • Email and chat
With Elmira

Each step, today and with Elmira.

You tell Elmira on WhatsApp what was agreed, and she proposes each action with its goal, its owner, its client and its date; you approve it with a button and it is in the plan.

StepTodayWith Elmira
Write what each action promisesSpreadsheet, Paper and whiteboard10 min – 20 minWhatsApp
Hang it from the goal it servesSpreadsheet5 min – 10 minWhatsApp
Give it an owner, a client, dates and when it counts as doneSpreadsheet, Email and chat5 min – 15 minWhatsApp
Whoever does it accepts the commitmentIn-person meetingYour call

The conversation

Elmiracontinuous improvement agent
  1. Diego, Maintenance lead

    Elmira, we agreed Camila Soto checks compressor 2 by Friday, to cut downtime hours. It is for me, and it is done when it passes the pressure test without leaks.

  2. Create the action “Check compressor 2”

    Goal: Cut downtime hours

    Team: Maintenance

    Responsible: Camila Soto

    For: Diego Fuentes

    Due on October 16, 2026

    Done when: it passes the pressure test without leaks

    ApproveReject
  3. Diego, Maintenance lead

    Approve

  4. Done: I created the action “Check compressor 2”.