Answer how an indicator is doing
Answer on the spot the question that always comes, “how are we doing?”, with the latest value, the traffic light and what is being done.
The task in figures
- Gives you back
- 4.2 h a monthper team; today it takes 4.2 to 10.5 h a month
- Elmira today
- Does it
- Frequency
- Daily
- Who does it today
- Analyst, Engineer, Senior, Lead, Director
- Version
- Elmira Junior
What hurts today.
Every question interrupts whatever the analyst was doing.
The answer depends on which version of the spreadsheet the person answering has.
Out of hours or on the floor, nobody has the figure at hand.
A manager asks in the corridor how the waste is going; a supervisor wants to know whether their line improved. Each question interrupts the analyst, who opens the spreadsheet or the dashboard, finds the figure, checks it is up to date and puts an answer together. It takes a few minutes each time, but they come all day, and the answer depends on who gives it and which version of the spreadsheet they have.
Done today with
- Expert
- Spreadsheet
- Email and chat
- BI dashboard
Each step, today and with Elmira.
Whoever has Elmira asks her on WhatsApp “how is the waste going?”, and she answers on the spot with the latest value, the traffic light and the actions under way, for the teams that person sees.
| Step | Today | With Elmira |
|---|---|---|
| Find the indicator and its latest value | Spreadsheet, BI dashboard5 min – 10 min | |
| See its traffic light and whether it is up to date | Spreadsheet, Expert2 min – 5 min | |
| Say what is being done to improve it | Email and chat, Expert3 min – 10 min | |
| Answer whoever asked | Email and chat2 min – 5 min |
The conversation
- Rodrigo, plant manager
How is Packaging’s waste doing this month?
Packaging’s waste is at 4.1% so far in October, and its goal is at risk. September closed at 3.6%. There are 2 actions under way: replacing the sealer’s blades, due on the 15th, and training the night shift, due on the 22nd.
- Rodrigo, plant manager
And who is in charge of the blades?
Jorge Muñoz, from Maintenance, for Packaging.
Does this happen to your team?
Book a demo and we will show you Elmira doing this task.
More cases of indicators and measurement
- Collect indicator dataThe figure arrives late, or never, and the meeting starts without it.
- Flag deviations in timeWhen things get busy nobody checks, and the deviation shows up at the monthly meeting.
- Put together the weekly indicator reportIt takes half a day every week, and by the time it arrives it is old.